CITYU The Blue Spider Project Communication Management Case Study 21

The instructor will assign a case or give students guidelines to use in selecting a case for analysis. Students will write an analysis (6-7 pages) of a case study involving a high-stress project with communication issues. The analysis will conclude with a section summarizing strategies for maintaining effective relationships among and between members of a project’s social and relationship capital network which shows their relevance to the case and provides specific examples of their use on-the-job. A case analysis is designed to help students sharpen your analytical skills. The strongest way to analyze a case is to apply a variation of the scientific method. This method of analysis is a logical approach that includes the seven steps outlined below. The required components of a case study are:

• Summarize the case.

• Identify and define central problem or problems.

• Justify problem(s) definition.

• Identify potential solutions.

• Reframe (analyze) key elements of case, paying particular attention to the efficacy of your potential solutions.

• Conclude the analysis with a section summarizing strategies for maintaining effective relationships among and between members of a project’s social and relationship capital network .

• Propose a specific solution.

• Justify specific solution.

• Develop a plan for implementing and evaluating your proposed solution. Helpful Hints in Writing Case Study 1. Summarize the Case

• Study the case. Take extensive notes on events, issues, relationships, actions and reactions.

• When intimately familiar with case, write a summary focusing on events, decisions, actions and counter actions.

• Be succinct; avoid extraneous details. 2. Identify and define central problem or problems.

• Diagnose predecessor events symptomatic of dysfunction.

• Distinguish between “presenting” symptom(s) and cloaked symptom(s).

• Frame the definition, remembering definition suggests a solution.

• Cite scholarly studies to support your identification and definition. Studies should relate to the central concepts for the specific course for which the case study is being prepared. Students may propose an alternative project of their own design that shows attainment of the corresponding course outcome. The mentor must approve the alternative project.

The current case for this analysis can be found in the CityU library Books 24×7 collection at the link below.
You may have to log in to the library with your CityU email userid and password.

Case 21 – The Blue Spider Project, pages 301 – 316

 
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